Why Frontier Health?

Decreased Cost
Cumulative Savings
27% - $30,000,000
*Net Savings is subject to change based on accurate
data being provided

Reduce unnecessary ER visits & hospital admissions

Direct contract with: labs, imaging, ancillary services, specialist, hospitals and cancer care

Frontier RX = 1000 free prescriptions

50% decrease in specialist spend

Increase quality

Single point of advocacy
Bilingual care team
No surprise bills
94 NPS score
Simplify budgeting & cost forecasting with transparent, predictable monthly fees
Facilitate easier claims processing

Our Customer Experience prioritizes the following approaches:

Personalized Care

Highly personalized care, recognizing each employer’s specific needs

Education & Communication

We keep our members informed through many channels, keeping access to health literacy always at their fingertips.

Health & Wellness Promotion

Health & Wellness Promotion:
Health fairs, on-site education, & webinars

Technology & Access

Leveraging technology to enhance member’s experience with a secure online portal & mobile app to easily schedule appointments & view results.

Continuous Support & Follow-up

A dedicated support team of Customer Success Managers (CSM) & Member Service Specialists. Proactive health risk assessments.

Increase Access

“If you are like me–-with no insurance--Frontier will help you a lot. Any time I need anything, I just call the office, and they try to see me the same day. I am very happy with the Frontier team. They really care about the people.”

Elizabeth, House Cleaner & Mother of 4

“Now [that we’ve established care] I feel like I can go for anything. I feel comfortable. It’s easy to make appointments. My kids love Gina. They’ve built a connection with her. Before, they didn’t like going to the doctor. Now they get excited to see Dr. G.”

Yesina, Mother of 3

“My previous doctor wouldn’t have listened to me. I didn’t feel like I could ask questions and have these conversations. With Frontier, it is so different. I felt very cared for and listened to. Jessica really worked with me . . . I felt like this was a partnership that we were going through together.”

Debbie, HR Manager
7x

Members engage their PCP on average of 7X per year, increasing access by 43%.

82%

The increase in time members get with their primary care providers.

37

Minutes spent with an FDC provider compared to the national average of 7 minutes.

<2

Minutes is the average wait time that a member experiences before seeing their PCP.

Unlimited access to your provider
Earlier identification & treatment
Personalized care plans leading to improved employee health
Care barriers removed
Improved Rx adherence

How It Saves Money

Traditional Healthcare

Frontier Health