Privacy Policy

Last Updated: 08/26/2024

At frontier.health ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at frontier.health (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

1.1 Personal Information:

• Account Data: When you register for an account, we collect personal information such as your name, email address, username, and password.
• Contact Information: If you subscribe to our newsletter, fill out a contact form, or communicate with us in any other way, we may collect your name, email address, and other contact details.
• Transaction Data: If you make a purchase or other financial transactions through the Site, we may collect payment information, billing details, and transaction history.

1.2 Usage Data:

• Log Information: We collect information about your usage of our Site, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Site.
• Device Information: We may collect information about the device you use to access the Site, including the hardware model, operating system, and unique device identifiers.

1.3 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• 2.1 To Provide and Manage the Service: We use your personal information to operate and maintain our Site, process transactions, provide customer support, and manage your account.
• 2.2 To Improve Our Site: We analyze information about how you use our Site to improve its functionality, user experience, and content.
• 2.3 To Communicate with You: We may use your contact information to send you updates, newsletters, marketing communications, or respond to your inquiries.
• 2.4 To Ensure Security: We use your information to help maintain the safety, security, and integrity of our Site, including detecting and preventing fraudulent activity.
• 2.5 To Comply with Legal Obligations: We may use your data to comply with legal and regulatory requirements, respond to legal process, or enforce our terms and conditions.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

3.1 Service Providers:
We may share your information with third-party service providers that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.

3.2 Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers:
In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• 4.1 Access: You have the right to request access to the personal information we hold about you.
• 4.2 Correction: You have the right to request that we correct any inaccuracies in the personal information we hold about you.
• 4.3 Deletion: You have the right to request the deletion of your personal data under certain conditions.
• 4.4 Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• 4.5 Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
• 4.6 Right to Object: You have the right to object to our processing of your personal information, including for direct marketing purposes.

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. International Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our Site, you consent to such transfers.

7. Children's Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

emmaruth.potter@frontierdirectcare.com

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